Privacy and Cookie Policy

Mylane B.V. respects your privacy and personal sphere. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. In the following, we provide information on the kinds of data we collect on this Website and the purposes for which we use such data.

1. Definitions

‘Website’: the website including all underlying pages, to which this Privacy Policy applies;
‘Mylane: Mylane B.V., Valkenburgerweg 223, 6419 AT, Heerlen (The Netherlands), the owner of the Website

2. Acceptance of Terms of Use

By accessing the Website and the materials and information contained therein, you acknowledge that you have read, understand, accept and agree to be legally bound by this Privacy Policy.

3. Collection of personal information

You may visit our Website without entering any personal information. Personal data will only be captured if you provide us with such data voluntarily. Certain elements of the Website may ask you to provide us with personal information, such as -but not limited to- your name, business name, e-mail address.

4. Use of personal information

Any personal information that you give us may be used in the following ways.
If you provide us with your personal information in the process of placing an order, we will use your information to carry out your order, to communicate with you about your order and send you your ordered items.
If you give us personal information in order to receive information from us – for instance when submitting requests for information regarding products offered on our Website – we may collect and store your information as it enables us to fulfill your request.
We may also use that personal information for marketing and promotional purposes (for instance, to send you our newsletter), but only after your approval. If you no longer want it to be used by us for these commercial purposes, you can simply unsubscribe by emailing your request to
Mylane will not share or sell or willfully provide your personal information to third parties unless it is needed to handle your request, process your invoice or prevent or combat fraud.

5. Cookies

Mylane may set Cookies on your computer.
A cookie is a text file that is placed on your hard disk by our web server. Cookies are uniquely generated and assigned to you, and can only be read by a web server in the same domain that set the cookie on your computer. Cookies cannot be used to run programs or deliver viruses to your computer.
The primary purposes of cookies used by Mylane are to provide convenience and to save you time. Mylane will use cookies to automate login, enable personalization, facilitate your movement through the site and allow us to measure site usage.
Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our Website.

6. Information

If you have questions about how your personal data is collected, processed or used, or you wish to have your personal data corrected or deleted, please contact:
Mylane B.V.

7. Google analytics

Google Analytics Addendum

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it:

You can prevent data collection via Google Analytics by clicking here. An “Opt-out Cookie” shall then be applied to your website which shall prevent any future collection of your data when visiting this website.

Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (IP masking).


We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google.
This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about Google’s privacy policy, please visit:
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.